Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


Refund & Returns Policy

At Storm Additives, we stand behind the quality of our products and aim to make the returns process straightforward and fair.

Returns

We accept returns for both defective and non-defective products.

To be eligible for a return:

  • Items must be unused

  • Items must be in new condition

  • Returns must be requested within 30 days of delivery

We do not accept returns for used or opened products unless they are defective.

Exchanges

We accept exchanges within 30 days of delivery, provided the product is in new and unused condition.

Return Method

All returns must be sent back by mail.

A return label is included in the package.
Return postage is free of charge.

Restocking Fees

We do not charge any restocking fees.

Refund Processing

Once your returned item is received and inspected, we will process your refund within 1 business day.

Refunds will be issued to your original payment method.

Please allow additional time for your bank or payment provider to process the transaction.

How to Start a Return

To initiate a return or exchange, please contact us at:

info@stormadditives.com

Include:

  • Your order number

  • The reason for return

  • Photos (if the item is defective or damaged)

We will guide you through the next steps.